Privacy policy

In accordance with the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, Enso Shisha is obligated to manage your personal data safely and only for the specified purposes.

The purpose of collecting data is: informing about the status of your account on ensoshisha.ro, informing customers about the progress and status of orders, evaluating the products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior.

By completing your data in the account creation and/or order form, you declare that you unconditionally accept that your personal data be included in Enso Shisha's database, and you give your explicit and unequivocal consent for all this personal data to be stored, used, and processed without territorial and/or temporal limitation by Enso Shisha, its affiliates, and collaborators for carrying out and/or conducting activities such as, but not limited to, commercial activities, product and service promotion, marketing, advertising, media, administrative, development, market research, and statistics. You also give your explicit and unequivocal consent for this personal data to be transferred (ceded) by Enso Shisha to its affiliates as well as to other entities in the country or abroad. By reading these Terms and Conditions, you acknowledge that your rights guaranteed by the law are ensured, namely the right to information, the right of access to data, the right to rectification, the right to object, the right not to be subject to an individual decision, the right to address the judiciary in case of violation of your rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data. You also have the right to object to the processing of your personal data and to request the complete or partial deletion of it. Based on a written, dated, and signed request sent to SC TSF Fulfill Logistic SRL, Strada Ciobanului no. 5, Mogosoaia, Romania, you can exercise the following rights free of charge:

- Once a year, to be confirmed whether or not your personal data is being processed;

- To intervene on the transmitted data;

- To oppose the processing of data for legitimate and substantial reasons related to your particular situation - to request the deletion of data, except in cases provided by law.

Any customer who has explicitly provided their email address on the ensoshisha.ro site can opt to have it removed from our database. The information you provide will be used for the purpose for which it was provided, to manage, support, and evaluate our services, and to prevent security breaches, legal violations, and breaches of our contractual terms. Enso Shisha may also provide your personal data to other companies with which it has partnership relationships, but only based on a confidentiality commitment from them, guaranteeing that these data are kept secure and that the provision of this personal information is done in accordance with the applicable law, as follows: marketing service providers, courier services, payment/banking services, telemarketing or other services, other companies with which we can develop joint market offerings of our products and services, insurers. Your personal data may also be provided to the Prosecutor's Office, Police, judicial authorities, and other state authorities, based on and within the limits of legal provisions and as a result of expressly formulated requests.